MENLO PARK, CALIFORNIA (BNO NEWS) -- More than 100,000 users of the webmail service Gmail have reportedly lost all their e-mails and parts of their settings after an unexplained fault on Sunday morning, Google said.
Scores of users on social networking websites and Gmail help forums reported that their e-mails, folders, themes and labels had all been deleted. Other features such as contacts and documents were not affected.
"This issue affects less than 0.08% of the Google Mail userbase. Google engineers are working to restore full access," Google said in an update on its Apps Status Dashboard. "Affected users may be temporarily unable to sign in while we repair their accounts."
According to a BBC News article in September 2009, Gmail has over 150 million users around the world. This would mean at least 120,000 users have been affected by the unexplained issue.
"My entire Gmail account had been re-set. No labels, no spam, no trash, no emails, nothing. NOTHING," Sasha Wilkins, better known as Liberty London Girl, wrote on her blog post. "A firm believer in the concept of cloud computing, it never occurred to me that my Gmail account could one day disappear."
A spokesperson for Google did not immediately respond to a request for comment on Sunday evening.
(Copyright 2011 by BNO News B.V. All rights reserved. Info: sales@bnonews.com.)


by BNO News on February 27, 2011